Course curriculum

  • 1

    Organization

    • Mission and vision

    • Organization, teams and responsibilities

    • Code Of Conduct
  • 2

    People related policies

    • Responsibilities as an FA employee

    • The gender equality and non-discrimination plan

    • Development plan for the working community

    • Competence development at FA

    • Auntie services

    • Quiz: Auntie
  • 3

    Security

    • Security policy in FA

    • Security Quiz
  • 4

    Market positioning

    • Introduction to FA and market
  • 5

    Offering

    • Overview of the session

    • FA Plans

    • Quiz: FA Plans

    • FA Services
  • 6

    Product

    • Overview of the session

    • Basic product features and structure of data

    • Task: Structure of data

    • Quiz: Structure of data

    • Product, structure and terminology

    • Quiz: Product terminology

    • Introduction to features in FA Platform

    • Customizing FA Platform

    • Quiz: Customizing FA Platform

    • Overview to product development

    • Quiz: Product development

    • Summary of the session